New Windsor-Cornwall Emergency Medical Services (NWEMS) has been recognized by the American Heart Association as a recipient of the 2026 Mission: Lifeline® EMS Gold Award, a national recognition for excellence in emergency cardiac care.
NWEMS is one of only 24 emergency medical service agencies in New York State recognized through the program. The organization joins some of the state’s largest hospital-based EMS systems, municipal agencies, and emergency medical service providers in receiving this recognition.
Michael Bigg, paramedic & chief of operations for NWEMS, said he and the whole organization are “extremely proud of this recognition”.
“To be one of only 24 agencies in New York State (out of 982) recognized by the American Heart Association is a big accomplishment for us,” he said. “Our EMTs, paramedics, drivers and support staff are all proud of the award. They work hard every day, and it’s great to see their efforts recognized on a national level. This award belongs to our entire team.”
The award is based on verified patient care data submitted to and reviewed by the American Heart Association. The data is evaluated against established clinical performance standards for cardiac care.
“It is not simply an award you nominate yourself for; you have to demonstrate that your agency meets the required standards through actual patient care data,” Bigg said.
NWEMS provides advanced life support and emergency ambulance services to the Town of New Windsor, Town of Cornwall, and Village of Cornwall-on-Hudson. It has maintained 100% in-district emergency response coverage while investing in advanced medical equipment, personnel, training and clinical improvements, Bigg added.
“This recognition reflects the dedication and professionalism,” he said. “Through ongoing education and evidence-based emergency care, NWEMS continues to provide a high level of service to the communities it serves.”
The achievement also highlights the importance of continued municipal support and investment in a strong, community-based emergency medical services system.
“We remain committed to improving patient outcomes and maintaining high standards of emergency care throughout Orange County and the Hudson Valley,” Bigg said.
The American Heart Association’s Mission: Lifeline EMS program recognizes agencies that demonstrate a commitment to high-quality, evidence-based care for patients experiencing cardiac emergencies, including heart attacks. The Gold Award recognizes agencies that meet established performance measures designed to improve patient outcomes.